Contact Us
Questions about Run BiOS? Comparing models, sizing a workload or puzzled by a bill? Write to us and we will sort it out.
Send Us a Message
Fill out the form below. We reply within 24 hours on business days.
Frequently Asked Questions
Quick answers to common questions.
How does pricing work?
Inference is priced per million tokens at published input and output rates. The full rate card is in the model library. Fine-tuning runs on dedicated GPUs billed per second. The public price calculator estimates any workload before you spend anything.
What does Run BiOS include?
Run BiOS brings enterprise inference, fine-tuning, evaluation, data generation, adaptive routing and the BiOS Conscious Loop into one end-to-end platform.
What is BiOS Adaptive?
One endpoint routes each request to the best model for that task at the lowest cost. The request shape and published token rates stay consistent.
Do I own my fine-tuned model?
Yes. Fine-tuning runs on dedicated GPUs billed per second. The trained weights are exported, portable and yours to run anywhere.
Is the API OpenAI-compatible?
Yes. Point your existing OpenAI SDK at https://api.runbios.ai/v1 with your Run BiOS key and your code works as-is. The API overview in the docs covers authentication and examples.
When will I hear back?
Within 24 hours on business days. The dedicated Run BiOS team handles product, technical, enterprise, billing and partnership questions.